Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed through our payment partners.

For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service that is tailored to your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device details, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to enhance our services and your website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

River Pine Beacon respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to keep it safe. This includes protected data storage, encrypted communications, and restricted access to personal information within our team.

Although we employ robust security measures, no online transmission method is entirely risk-free. We continually update security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. Under applicable laws you may be entitled to view, update, erase, or limit how your information is processed.

To exercise these rights, please contact us using the information provided at the policy end. We will reply within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention timelines vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie preferences in your browser settings. However, turning off certain cookies may affect how the site functions. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our website may include links to external websites or services. This privacy policy covers only River Pine Beacon and our site. We are not responsible for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party websites you access via links on our site.

Policy Updates

We might periodically revise this privacy policy to reflect updates in our practices, offerings, or legal obligations. When major changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Privacy Contact Details

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.